Shipping Policy

All items offered on Printitize are made-to-order. This means that when you place your order, we print that item/s just for you, one at a time for the best quality!
While we print a portion of our products in-house at our US facilities, we also source from suppliers worldwide to offer our shoppers a greater variety of merchandise. We only work with vendors who abide by our strict quality control guidelines and standards. This is the reason for the delivery times below.

Orders are processed when the payment is accepted.

Estimate Time Of Arrival

We process orders on business days which are Monday through Friday, Eastern Standard-Times, except for holidays observed by the Post Office: New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.

To estimate when you can expect your order, please refer to the time frame below. It includes our most popular products and the following time periods:

Production time

Product Production time (business days)
Tumblers & Mugs 2 – 3
Rug 3 – 5
Quilts & Bedding Sets 4 – 6
Blankets 3 – 5
Flags 2 – 3
Pillows 3 – 5
Car Accessories 4 – 6
Doormat 3 – 5
Posters & Canvas & Wall Decors 3 – 5
Puzzles 2 – 3
Ornaments 1 – 2
   
   

Shipping Time Estimates:

The estimated delivery time for our order will depend on your location. While we work closely with our logistics partners to provide you accurate delivery information, delivery times are estimates only and cannot be guaranteed. Once your product(s) are in transit, any delays are outside our control.

Country Standard Shipping (business days) Fast Shipping (business days)
US 8 – 12 4 – 6
EU 10 – 15 Not Available
CA 8 – 12 Not Available
AU 10 – 15 Not Available
Others 15 – 25 Not Available

Please note: Canvas/ Poster/ Rug: These packages cannot be delivered to a PO box.

Can I track my package?
A Tracking Number will be sent to you by email a few days after your order has been placed. If you haven’t received the tracking number within the time frames below, please contact our help support team here and we’ll be happy to assist!
Please note:
It may take up to 24h for your package to show up in the forwarder’s tracking system.
For international orders, tracking information is available until the package leaves its country of origin. After that, there is no further tracking.

I never received my package, what should I do?
If your item has not arrived within 30 days after having ordered, contact one of our champs through our Contact Us page and we will do our best to help you!

International buyers! – What about customs? Will I be charged for duties or customs when my package arrives in my country?
Import duties, taxes, and charges are not included in the item price and the shipping fee. These charges vary from one country to another and are the buyer’s responsibility.
Please check with your country’s customs office to determine what these additional costs will be.

Feel free to contact our customer support for additional information.

*Shipping to the following countries may take over 20 days for certain products:
South Africa, Peru, Mexico, Argentina, Bulgaria, Romania, and French Polynesia.
Important note for all orders shipped to Mexico, all countries in Africa, and South-America
Please be informed that all orders shipped to Mexico and all countries in Africa ( South Africa, Cape Verde, …   ), and countries in South America ( Peru, Chile, Argentina, …) usually take 3-4 weeks to arrive due to the delays from customs and local post offices.

*All items cannot be shipped to the following countries: Guatemala, Bolivia, Peru,  Montenegro, Syria, Kuwait, Georgia, North Korea, Jordan, Ecuador, and Morocco.*